social.io is billed either through ...
- ... as part of a Lossless Business Plan subscription with prepayment through paddle.com for customers with up to 10 users. Any billing issues are handled by paddle.com support staff. Also your legal billing partner will be paddle.com.
- ... invoice with postpayment by Lossless GmbH. Your billing contact will be Lossless GmbH.
In either case you can manage your subscription at https://lossless.org/billing