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Account setup and billing

Info is a product by Lossless GmbH and you'll need to setup a Lossless Organization for your company that your instance is tied to. Learn more about Lossless Organizations here: Instances

An instance has...

  • ... a unique subdomain like The subdomain is tied to the subdomain of the Lossless Organization you created for your company.
  • ... an admin dashboard that configures your instance, e.g. ingestion routes.

Visit for more information.

Billing is billed either through ...

  • ... as part of a Lossless Business Plan subscription with prepayment through for customers with up to 10 users. Any billing issues are handled by support staff. Also your legal billing partner will be
  • ... invoice with postpayment by Lossless GmbH. Your billing contact will be Lossless GmbH.

In either case you can manage your subscription at