social.io is the ideal solution on which to built you own helpdesk automation on top. By default we recommend our TypeScript API package. There is currently no public API documentation. If you need an HTTP API, we recommend building your own proxy using our TypeScript package.
Our npm package can be installed as
npm install @socialio/socialio
Then you can import this within your TypeScript or Vanilla JS project like so:
import * as socialio from '@social.io/api'