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API is the ideal solution on which to built you own helpdesk automation on top. By default we recommend our TypeScript API package. There is currently no public API documentation. If you need an HTTP API, we recommend building your own proxy using our TypeScript package.

Hint is served through - the high availability end point made by lossless. Through this any limitations that apply can be seen here

npm package

Our npm package can be installed as

npm install @socialio/socialio

Then you can import this within your TypeScript or Vanilla JS project like so:

import * as socialio from ''